NOT JUST BUSY, BURNT OUT The Red Flag At one restaurant group we supported, turnover in the dish pit hit 300% in 60 days. Reviews blamed “slow service” and “messy stations.” The staff didn’t lack drive, they lacked structure. REPLACING CHAOS WITH CONTROL What We Noticed No pre-shift briefings. No task rotation. Staff were pulling 12-hour doubles with zero relief. Breaks were missed. Morale followed. Our Adjustments Pre-Shift Rundown: A 5-minute team brief launched each shift, with task assignments and…
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